dYMOS: aI THAT TAKES YOUR PHONE ORDERS
oRDERS: fROM PHONE CALL TO YOUR KITCHEN TO THE CUSTOMER
cUSTOMER CALLS IN
“a LARGE PEPPERONI PIZZA”
dYMOS UNDERSTANDS THE CUSTOMER ORDER AND SENDS IT TO YOUR KITCHEN’s Point of sale system
oRDER #2984828
Large pepperoni pizza (one)
2 liter Diet Sprite (one)
Caesar salad (one)
What is Dymos?
Dymos is a cloud-hosted SaaS (Software as a Service) for restaurants. It enables restaurant customers to phone ahead pickup and delivery orders. Dymos is available “pay as you go” or by subscription.
Voice Ordering AI
Dymos guides your customers through the process of making orders from your restaurant – orders ranging from the simplest to the most complex.
Menu Not Present?
Phone customers often make their orders without a menu. Dymos provides them with a “guided experience”. During the ordering dialogue, the customer is always presented with a set of options.
Menu Discovery
Customers can always ask “what are my choices?”, or “more options”. Dymos helps move the conversation along so that orders happen within a reasonable time-frame.
DYMOS API: Host Dymos on Your Own Platform
Interested in hosting Dymos on your own cloud platform? Read more about the Dymos API: Dymos API
Proprietary Technologies
- The Dymos “ASR-NLU Bridge” is a proprietary approach that enables Dymos to make a “best guess” when presented with speech recognition- produced text input that has been degraded. This is especially important for various restaurant ordering situations where noisy environments or other factors can adversely affect speech clarity.
- The Dymos Dialogue Management Engine is a core component of the Dymos tech stack – it has powerful capabilities with broad application to AI-based conversational discourse.
Verticals
Contact us to see how the Dymos API and the proprietary Dymos breakthroughs could help your vertical industry. Inbound sales calls, texts etc., customer service, scheduling and more …
How Can My Restaurant set Up Dymos?
To Start, we furnish you your own Private “Dymos Phone #”
There are two ways to let your customers use Dymos:
Option 1: Use call forwarding during your busy hours, or whenever you would like Dymos to handle your phone calls. You simply set call forwarding from your public phone # to your private Dymos phone #. When you want to stop using Dymos for the day, just turn off call forwarding.
Option 2: You give out your private Dymos phone # to your customers, who can call Dymos at any time to order from your restaurant. (Dymos will not take orders during your closed hours).
Important Note: Regardless of how you use Dymos, if one of your phone customers is on a call with Dymos and wants to reach you directly, they can just say “get me a person” and Dymos will transfer the call to the phone number you have designated – this can be you as owner or manager, or any designated member of your staff.
Menu Completeness: Dymos uses a Comprehensive representation of your Menu
Accuracy: Dymos is highly Accurate for delivery addresses and order-taking
Availability: As a cloud service, Dymos is available 24/7.
Multiple Simultaneous orders: Dymos can handle an unlimited Number of orders in Parallel
Software Engineering Concepts, Inc. is a software and cloud solutions creator company for the restaurant industry. We are introducing Dymos as a “friendly AI” solution that can help make your restaurant’s order-taking activities more efficient, more cost-effective, and very accurate.
Dymos is available either as an “on-demand” service (priced per order) or as a subscription-based service. Please visit our pricing page for full pricing details.
Dymos is the flagship cloud solution of Software Engineering Concepts, Inc. For a personalized demo, or if you have any questions about how Dymos can help your restaurant, contact us.