OVERVIEW

• We provide a fully-working test phone # so you can try Dymos to see if it would fit your restaurant’s needs.
• When you call, all interactions take place with a cloud-hosted test environment. No real orders will be processed and you will not be asked for any personal information. 
• The table below lists 10 scenarios – one per phone call / order.
• We also use these scenarios for an ongoing internal test program that we use to assess current Dymos accuracy (order call completion rate).
• For comparison with industry standards, the latest trends indicate that AI voice ordering at restaurants must achieve an 86% completion rate to be considered successful.
• Completion rate is usually defined as the percentage of orders that the AI can complete unassisted – i.e. orders for which the customer neither hung up on the call, nor asked to speak to an agent/person. 

DIRECTIONS 

• Dial our TEST phone # – 1-360-657-9973
• When asked to give a name, provide any fake or real name, whatever you prefer
• Pick a scenario below, or try anything you’d like from the menu. If you choose from the scenarios below, play the role of the caller who is ordering for the person or persons.
• Our internal testers always do the “Also Try” items – these are optional.
• If you want to use an online menu for guidance, see: Westside Pizza Menu
• A test promo code can be used for any order – “APPLE 15”
• Dymos does occasional upselling – if Dymos asks you if you want a suggested item (e.g. a drink or a dessert), it’s your choice to say “yes” or “no”
• To test delivery orders, you may use any address (residence, business, apartment, hotel) in the Blaine Washington area. If you need a particular address that can be used for any order, try 701 Harrison Ave, Blaine, WA 98230 (the US Post Office in Blaine).